The Australian People: An Encyclopedia of the Nation, its People and their Origins

The Australian People: An Encyclopedia of the Nation, its People and their Origins Review

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Documenting the dramatic history of Australian settlement, this monumental work describes the rich ethnic and cultural inheritance of the nation through the contributions of its people. It is one of the largest reference works of its kind, with approximately 250 contributors and almost one million words. Profusely illustrated in color and black-and- white, the book is both a comprehensive encyclopedia and a survey of the controversial debates about citizenship and multiculturalism now that Australia has attained the centenary of its federation. A first edition, which appeared in 1988, quickly became recognized as the standard reference and for many smaller ethnic groups, the only reliable resource. This new edition incorporates data from the 1996 Census, gives greater weight to immigrants from outside Europe, and provides some fascinating essays on "Building a Nation" in the final section. This unique reference will appeal to a general and an academic audience. It will be a lasting resource within Australia as well as internationally.

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The way of our people's democracy

The way of our people's democracy Review

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The way of our people's democracy Feature

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Marketing Your Services : For People Who Hate to Sell

Marketing Your Services : For People Who Hate to Sell Review

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Marketing Your Services : For People Who Hate to Sell Feature

To many people, marketing means personal selling or advertising, imposing oneself on others, and trying to get people to buy something they may not want. Rick Crandall debunks these myths in Marketing Your Services, a grassroots guide to marketing and building relationships with customers to achieve success. Directed primarily to entrepreneurs, small business owners and solo service providers, the book offers more than 1000 practical tips that can help make a marketer out of anyone who wants to serve customers better. Crandall intentioned this book as a marketing crash course specifically for service providers – from lawyers to freelance writers, from carpenters to landscapers. All of the basics of marketing are explained in easy-to-understand terms. Helpful hints, tips and suggestions are illustrated through examples with which non-professional marketers can easily identify. The overall tone is conversational and reassuring. The expanded & updated edition reflects a thorough revisior including a change in organization, so the book begins with chapters on marketing basics -- like advertising, sales, and publicity -- then moves into more focused chapters addressing professional and relationship building methods. A new chapter on online marketing is included and examples of effective online marketing techniques and strategies are woven in throughout. Self-motivation is given more extensive coverage, international examples have been added as have more specific examples from service business start-ups. The lengthy appendices have been updated to include new templates and examples.

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The Last Place You'd Look: True Stories of Missing Persons and the People Who Search for Them

The Last Place You'd Look: True Stories of Missing Persons and the People Who Search for Them Review

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Former police detective Carole Moore interviewed the families of dozens of missing persons across the county and around the world to compile The Last Place You'd Look, which also focuses on the efforts of police, search and rescue, nonprofits and volunteer organizations. According to the National Crime Information Center (NCIC), there are about 100,000 active, open and unresolved missing persons cases that sit on the books in the U.S. each day. The numbers are similar in Canada, where annually more than 60,000 children are reported missing.  Additionally, in the U.S. alone there are more than 40,000 John and Jane Does in cemeteries and morgues across the country, still waiting to be identified. The anguish of having a loved one vanish is unthinkable, yet thousands of families face this heartbreak every day.  The Last Place You'd Look provides searchers a starting point and gives readers an overview of "the club no one wants to belong to."

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The Last Place You'd Look: True Stories of Missing Persons and the People Who Search for Them

The Last Place You'd Look: True Stories of Missing Persons and the People Who Search for Them Review

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The Last Place You'd Look: True Stories of Missing Persons and the People Who Search for Them Feature

Former police detective Carole Moore interviewed the families of dozens of missing persons across the county and around the world to compile The Last Place You'd Look, which also focuses on the efforts of police, search and rescue, nonprofits and volunteer organizations. According to the National Crime Information Center (NCIC), there are about 100,000 active, open and unresolved missing persons cases that sit on the books in the U.S. each day. The numbers are similar in Canada, where annually more than 60,000 children are reported missing.  Additionally, in the U.S. alone there are more than 40,000 John and Jane Does in cemeteries and morgues across the country, still waiting to be identified. The anguish of having a loved one vanish is unthinkable, yet thousands of families face this heartbreak every day.  The Last Place You'd Look provides searchers a starting point and gives readers an overview of "the club no one wants to belong to."

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Moving People to Deliver Services (Trade and Development)

Moving People to Deliver Services (Trade and Development) Review

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Moving People to Deliver Services (Trade and Development) Feature

The WTO is today dealing with an issue that lies at the interface of two major challenges the world faces, trade liberalization and international migration. Greater freedom for the "temporary movement of individual service suppliers" is being negotiated under the General Agreement on Trade in Services (GATS). Conditions in many developed economies—ranging from aging populations to shortages of skilled labor—suggest that this may be a propitious time to put labor mobility squarely on the negotiating agenda. Yet there is limited awareness of how the GATS mechanism can be used to foster liberalization in this area of services trade. At the same time there is great concern, about the possible social disruption in host countries and brain drain from poor countries. As a first step in improving our understanding of the implications of such liberalization, this volume brings together contributions from service providers, regulators, researchers and trade negotiators. They provide different perspectives on one central question: how is such liberalization best accomplished, in a way that benefits both home and host countries? The result, combining insights from economics, law and politics, is bound to be a vital input into the WTO services negotiations as well as the broader debate on the subject.

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